Privacy Policy

Last updated: July 2026

This Privacy Policy explains how DirectStudio AI (“DirectStudio,” “we,” “us,” or “our”) collects, uses, and shares information when you use our website and video creation platform (the “Service”). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

  • Account information: name, email address, password, and billing details you provide when you create an account or purchase credits.
  • Content you provide: prompts, scripts, images, video clips, voice samples, and other material you upload or generate using the Service.
  • Usage data: pages visited, features used, and interactions with the Service, collected automatically through cookies and similar technologies.
  • Device and log data: IP address, browser type, operating system, and timestamps.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service, including generating and rendering your videos.
  • Process payments and manage your credit balance and subscription.
  • Communicate with you about updates, support requests, and account activity.
  • Monitor and improve the performance, security, and reliability of the Service.
  • Comply with legal obligations and enforce our Terms of Service.

3. Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings, though disabling them may limit some functionality.

4. Sharing of Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate the Service, such as hosting, payment processing, and AI model providers used to generate content.
  • Legal or regulatory authorities when required by law or to protect our rights and users.
  • A successor entity in the event of a merger, acquisition, or sale of assets.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, or to object to certain processing. To exercise these rights, contact us using the details below.

7. Data Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at hello@directstudio.ai.